Returns & Refunds

At Beads & Tassels, we take pride in the quality and craftsmanship of every handmade Indian tapestry wall art piece. Your satisfaction is our priority, so we strive to make returns and refunds as smooth as possible.

Returns

  • We accept returns within 14 days of delivery.

  • Items must be unused, in their original packaging, and in the same condition as when you received them.

  • Due to the handmade nature of our products, please handle with care when inspecting for returns.

Non-Returnable Items

  • Personalized or custom orders

  • Items damaged after delivery due to improper handling

  • Sale or clearance items (if specified at checkout)

Refunds

  • Once your return is received and inspected, we will notify you by email of the approval or rejection of your refund.

  • Approved refunds will be processed to your original payment method within 7–10 business days.

  • Shipping costs are non-refundable, except if the return is due to a defective or incorrect item.

Exchanges

  • If you received a damaged or defective tapestry, we will gladly exchange it for the same item.

  • Contact us at support@beadsntassels.com with your order number and photos of the issue.

How to Return

  1. Contact our support team at support@beadsntassels.com to initiate a return.

  2. Pack the item securely in its original packaging.

  3. Ship the item to the address provided by our support team.

Thank you for supporting handmade craftsmanship and the artisans behind each unique tapestry!